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Qualification Overview
This qualification reflects the role of individuals who perform sales related tasks in the automotive service and repair sector. This qualification provides the students with the skills to perform all the duties required of a person in a variety of roles in the automotive industry, including prospecting, merchandising, housekeeping, environmental awareness, customer management and conducting the sale in compliance with legal and ethical standards.Career Outcomes
Employment outcomes targeted by this qualification include:- Parts Interpreter
What will you learn to earn this qualification
To successfully earn this qualification, you must complete 20 units in total – 8 core units and 12 elective units as shown in the table below.| UNIT CODE | UNIT NAME | CORE/ ELECTIVE |
|---|---|---|
| AURACA101 | Respond to customer needs and enquiries in an automotive workplace | Core |
| AURAEA002 | Follow environmental and sustainability best practice in an automotive workplace | Core |
| AURAFA104 | Resolve routine problems in an automotive workplace | Core |
| AURASA102 | Follow safe working practices in an automotive workplace | Core |
| AURSAA001 | Process customer complaints in an automotive workplace | Core |
| AURSCA105 | Sell automotive products and services | Core |
| AURSCA106 | Promote automotive products and services | Core |
| AURSLA001 | Comply with legal requirements when selling automotive products and services | Core |
| AURSCA101 | Select and supply automotive parts and products | Elective |
| AURSBA102 | Identify and match uncommon automotive parts | Elective |
| AURSBA001 | Carry out warehousing procedures in an automotive workplace | Elective |
| BSBTEC201 | Use business software application | Elective |
| SIRRINV002 | Control stock | Elective |
| AURETR125 | Test, charge and replace batteries and jump-start vehicles | Elective |
| AURAFA103 | Communicate effectively in an automotive workplace | Elective |
| AURACA103 | Build customer relations in an automotive workplace | Elective |
| AURSCA102 | Present automotive products and services for sale | Elective |
| AURAFA001 | Use numbers in an automotive workplace | Elective |
| SIRRINV001 | Receive and handle retail stock | Elective |
| AURAMA004 | Maintain business image in an automotive workplace | Elective |
Qualification Entry Requirements
There are no Training Package entry requirements but it is preferred that the students have a mechanical or electrical aptitude.Allora College Entry Requirements
- Students should have completed formal study to demonstrate sufficient skill level of language, literacy and numeracy to achieve the qualification.
- Allora college will conduct a Language, Literacy and Numeracy (LLN) assessment before enrolment to assess the language, literacy and numeracy skill level for prospective students. There is no need to be discouraged about this as the LLN is a great tool to allow us to identify any extra support you may require.
- Students should be physically strong to be able to conduct tasks which may include but not limited to manual handling, heavy lifting and the ability to stand for long periods of time.
Delivery and Assessment
- Face to Face
- Workshop based sessions
- Simulations
Duration
The anticipated time to complete the course is 3 –4 years workshop-based/ Domestic Students.Pathways
After completing this course, you could explore further study options in the automotive sector.Certificate Issuance
A certificate is issued where all 20 units have been deemed competent. A statement of attainment is issued when only some units are deemed competent and the course is not completed in full. Issuing of your certificate and or statement of attainment occurs within 30 days of last unit being deemed competent, however this may be delayed in the event that you have not provided your Unique Student Identifier (USI) or you have an outstanding debts not finalised.How to apply
You can submit your application by filling up a form through one of the options as indicated on the top right side of this page. You can either apply for yourself, or for someone who may require your assistance.Funding options available:
1. Fee For Service
Fees for self-funded students. The Fee for Service is applied when a student is not eligible for or already exhausted the subsidy at that level or where no subsidies are available under their current visa arrangement.
Course fees vary depending on the qualification and delivery type.
For the most accurate and up-to-date fee information, please contact our team on 07 3157 6552 or email info@allora.edu.au.
2. Career Start – Apprenticeship/Traineeship Pathway – “Funded by the Queensland Government”
For apprenticeships and traineeships, an individual must be employed as an apprentice or trainee. This pathway is part of the Australian Apprenticeships system and requires all parties to sign an Apprenticeship and Traineeship Training Contract (the Contract) as defined by the Further Education and Training Act 2014 (the Act).
a) Co-Contribution Fees (Career Start – Apprenticeship/Traineeship Pathway)
| Career Start – Apprenticeship/Traineeship Pathway |
|---|
| Fee is calculated at $1.60 per nominal hour for unit of competency |
b) For Full Exemption / Partial Fee Exemption:
Our Enrolment officers/ Business Development Managers will check your eligibility and recommend you the best possible option.
For more information: https://dtet.qld.gov.au/training/training-careers/incentives
c) Free apprenticeships for under 25:
The Free Apprenticeships for Under 25s Program is part of the Free TAFE initiatives, a commitment of the National Jobs and Skills Summit to make more places fee free, allowing more Queenslanders to become skilled in areas critical for the economy.
This Program offers fully subsidised training for young people under 25 years who commence in a priority apprenticeship and traineeship qualification.
Our Enrolment Officers / Business Development Managers will check your eligibility and recommend the best possible option.
For more information: https://dtet.qld.gov.au/training/training-careers/incentives
d) School-Based Apprenticeships and Traineeships (SATs):
School-based apprenticeships and traineeships allow secondary school students (usually in Years 10, 11 and 12) to prepare for life after school in a career of their choice. Students gain real-life workplace skills, hands-on industry experience, earn a wage, and work towards a nationally recognised qualification. Our Enrolment Officers / Business Development Managers will check your eligibility and recommend the best possible option.
For more information: https://dtet.qld.gov.au/training/training-careers/incentives
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